Trip across was good. Staff seemed tired and strained. Onboard catering was poor. Food was not freshly cooked and was served cold. Most of mine ended in the bin. Seats were comfortable but without footroom for a tall person, like airline seats. Better than flying because I could walk around or go on deck.

Star ratings are compulsory to submit a review - Condor does not, in my view, warrant a star rating. We've used a number of different ferry companies to various destinations and never had so many reasons for saying 'never again' for a particular operator. The car decks are indescribably cramped - miracle that cars aren't scratched; my sports car has almost the the same footprint as a 4x4 and I was told, none too politely, to park in a space which subsequently proved only big enough to accommodate the 'old' small, mini. The seats were like something from a World War 2 Flying Fortress, and on the return trip we upgraded, but those were not much better, the drop down 'table' on one of our seats was broken. We had planned to pass the rather long journey by eating a meal - I wouldn't say that chicken tikka masala in a baguette is an acceptable menu. I have to admit to being an unenthusiastic sailor, but if this trip had been my first ferry crossing I would have sworn only to fly in future. The crew (with one exception) had a couldn't care less attitude and seemed to add to the overcrowding once away from the car-deck, they appeared to be in the way, blocking stairs and gangways and chatting amongst themselves most of the time. The ferry was included in the holiday package and oh such a bad start and finish to our trip. Unfortunately it is a factor that Condor Ferries has managed to acquire a monopoly for the Channel Islands - I'm amazed that anyone travels with them more than once.

As we only have one ferry car operator to and from Jersey they can charge us what they like and throw any timetable etc at us and we have nowhere else to go. More regular service to France during the winter months would be appreciated by those of us who need to travel on a regular basis.

We were only in jersey 1 night for my birthday fantastic time first time there, the ferry crossing was such a nice experience it made it so relaxing thank you Condor, we will go again

Paid for better reclining seats, however area was cold with smokers leaving the door open and their smoke blowing back into the cabin, became very frustrating having to wear a jumper and coat inside to facilitate the ignorant actions of the puffers. Stop them as on aircraft or at least find somewhere that they don't have an impact on others.