Loved the experience - buffet breakfast great. Staff helpful and friendly. Accomodation clean, basic but very comfortable - a bar on top bunk would be helpful so that you don't fall out of bed! Would be nice if the shop had a greater selection of goods across a broader price range.
Overall we would recommend the experience to others - a nice way to get across to the continent.

I booked Newcastle to IJmuiden. The check-in lady discovered this mistake and immediately changed our trip with no problem.

Did not find quay at Ijmuiden immediately (better signposting needed). Check in ok at Ijmuiden. Cabin with shower (inside) ok (noisy neighbours). Prices in shops higher than expected. Prices (euros) for food in restaurants high and quality poor, compared with normal Dutch prices and quality. Drinks prices compare favourably with Dutch cafe prices. Crossing smooth and on time. Disembarkation smooth at Newcastle. We would use DFDS again on this route.

The onboard facilities are a nightmare, the extremely high prices in all restaurants, even the self-service asked £7.95 for an old sandwich...
The personnel was not really friendly.
The cabin was not clean, especially not the toilet/shower.
Unfortunately there is no alternative to DFDS, what a shame.

When such weather conditions, this trip was not too bad that we were all very sick, but we arrived and it is most important. Thank you