Folkestone to Calais with EuroTunnel
First class will book again could not believe how smooth everything was her indoors was well pleased many thanks Eurotunnel.
Calais to Folkestone with EuroTunnel
Always very good , never had to wait ,and on most of our trips with Euro Tunnel booked in at earlier time at no extra cost , so I would recommend every time !
Folkestone to Calais with EuroTunnel
I accidentally booked a single trip from Calais to Folkestone instead of the other way round. When I contacted Aferry the next day I was told to book another train and they would then refund me the difference minus a £25 amendment fee. There was no way I could just swap the departure details. When I went to book the correct train, the price had literally doubled from just under £90 one way, to over £160 one way with no explanation. When I phoned Aferry to confirm this, they said that the price was set by Eurotunnel and they had no control over it. The end result was that instead of paying £86 for the trip, I ended up paying nearly £140. My mistake, but pretty harsh considering I wasn't cancelling the trip, just trying to change the details. Also, the charge to use a credit card went from £2 to just over £4 for the second transaction! The train is fast and efficient, but when you can get a return ferry for around £40, the price difference is considerable especially if you're in no rush to cross the channel!
