All NorthLink Reviews

8.7

Based on 57 NorthLink Reviews

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In the absence of the ferry
2.0
 

Mary Louise Ott, With Friends - 14/05/2013

Scrabster to Stromness with NorthLink

How ironic to be sent a review for a trip that was booked but never took place. The NorthLink Ferry ceased operation because of mechanical failures but we were left high and dry and had to find our own way to the Orkney Islands. Thankfully Pentland Ferries was our solution and will be our choice of ferry from now on.

Checking in for your journey
2
The onboard facilities
2
The onboard staff and their performance
2
Quality of onboard catering
2
Overall value for money
2
 
Job travel
5.6
 

Carl Hamre, Solo Traveller - 05/05/2013

Kirkwall to Lerwick with NorthLink

Nice voyage, super cabin but very expencive breakfast with staff who openhearted made fun of a foreigner with mediocre knowledge to English and without experience to the serving system in the ferry restaurant. They tried to make me feel stupid, and they succeed in making me feel unwelcome. I'll been traveling all over the world during the last 40 years and seldom been treated like that before.

Checking in for your journey
6
The onboard facilities
6
The onboard staff and their performance
6
Quality of onboard catering
4
Overall value for money
4
 
Good - but always remember mother nature!
8.0
 

PC, Business - 29/04/2013

Scrabster to Stromness with NorthLink

To make conditions for passengers more comfortable the Captain took a longer and calmer route than normally scheduled due to wind and sea conditions. Result - I missed a transport connection. Lesson - allow extra time in your plans if you have to be somewhere at a particular time. Otherwise the journey and facilities on board were good.

Checking in for your journey
8
The onboard facilities
8
The onboard staff and their performance
8
Quality of onboard catering
8
Overall value for money
8