Great cabin, good beds and an easy trip. More details about check in would have been nice. Minimal facilities on board, but then this was a short overnight trip. We recommend.

We were not told the ferry was running 4 hours late. Cost us a train ticket of 60euro and accommodation of 60euro. The staff in the ticket/booking office were attrocious. No help was given or any information volunteered. We are two highly unsatisfied customers.

From the start, it was very difficult to get information. We went to the ferry port days before as we were traveling with dogs and wanted to know where they would be during the trip. The company representative spoke no english and was unresponsive to my limited spanish, telling me the booking didn't exist which was quite stressful. In the end we just showed up at the port and after a lot of delay got on the ferry about 3 hours late. The staff on board were a mixture of misguidedly helpful and openly rude and disdainful. I was given the wrong room number and went into the room, locked my stuff up, and couldn't go back to get it. I had to get someone to help me, and this staff member admonished me as if I was a naughty school girl! Other staff member were more helpful but one member of staff was talking to me as if he was Napoleon himself. Then the dogs were put in a kennel on the roof. You lock them in a little cage and anyone could get into the room which is a bit worrying. Also the room is disgusting, seemed like it hadn't been cleaned for a long time. It stunk and I was worried about disease, although a week later the dogs are still fine. Everything is really chaotic on board and although it is the cheapest ferry for what we pay they could at least clean it because it is filthy, with dirt and cigarette butts everywhere. Even the toilet in the cabin we were in smelled of urine when we got there. That said, I would travel with them again if there wasn't another ferry of similar price but only if I had to and it was not a very nice experience and I was glad to be off the ship.

Overall a quick way to Italy. A smooth calm sailing we slept well. Overall pretty much a 3 star operation. Attention to detail cleanliness a little lacking, even in cabins! A lot of facilities not open - really just a long ferry ride but served our purpose for the price.

The only problem on board, that nobody from the staff members speaks any foreign language (everyone italian).