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Customers to benefit from 1.5 EUR Million Stena Investment
Customers travelling on Stena Line's Central Corridor route from Dublin to Holyhead are to benefit from an investment by the ferry company of almost 1.5 EUR million in a new ferry terminal building at Dublin Port Company and a new Stena Plus lounge on board the Stena Adventurer.
The new Terminal 2 building will offer passengers spacious surroundings, a significant increase in comfortable seating and two large plasma screens, with a wider choice of refreshments, while the Stena Plus lounge will allow guests to travel in sumptuous style for a small additional charge.
Stena Line Irish Sea Area Director Fredrik Lantz said that customer service was a key driving factor for the ferry company and thanked Dublin Port Company for its support in developing the route, which started back in 1995.
"Great customer service and added value has always been a priority at Stena Line and gives us a point of difference over our rivals, both air and sea," said Fredrik.
"In the last 15 years, Stena Line has invested some EUR 500 MILLION in our Irish Sea routes to improve our fleet, our route network and our overall offering to customers both ashore and on board.
"We have pursued a policy of significantly improving tonnage at regular intervals which culminated in the introduction of the Superferry Stena Adventurer on the Dublin to Holyhead route in 2003 and we need to ensure that onshore facilities match those onboard. Dublin Port Company has always been very supportive and we would like to thank them for their kind assistance in improvements such as this" he added.
Dublin Port Company Chairman Joe Burke said:
"In all our dealings with Stena Line we have found them to be a progressive and resourceful company who even in a tough commercial climate were willing to invest in improvements both ashore and onboard. This new terminal building and the magnificent Stena Adventurer are both testament to that philosophy.
"We always endeavour to provide the best services and facilities to our customers but we do need to expand and create new berthing and standage facilities. Currently there is a foreshore application in place and planning permission is being prepared with a view to achieving this," he concluded.
The new and improved Stena Plus lounge on board the Stena Adventurer is located on deck seven of the ship and offers a wide range of benefits for all our guests including express boarding, a dedicated business centre, complimentary refreshments, newspapers and magazines. As well as an exclusive menu and retail offers for one and all, there are also portable DVD players and Gameboys for all the family.
Stena Plus offers guests the ultimate luxury in comfortable and relaxed surroundings. With stunning panoramic views, the spacious lounge contains 43 reclining seats to re-charge the batteries and 73 comfortable seats along with dedicated staff offering complimentary drinks, snacks and a full and exclusive Stena Plus menu. Meanwhile two large plasma TVs will relay the Sky Network.
Since Stena Plus was introduced across Stena Line's Irish Sea network it has proved to be a huge success and last year alone over 174,000 customers chose to avail of this First Class service, which confirms its popularity.
Stena Line is the market leading Ferry Company on the Irish Sea, offering the biggest fleet (nine vessels) and choice of routes between Ireland and Britain, a total of five routes including Dublin Port / Dun Laoghaire to Holyhead, Rosslare to Fishguard, Belfast to Stranraer and Larne to Fleetwood. The company carries approximately three million passengers between Ireland and Britain each year, more than its rival ferry operators combined.
The new Terminal 2 building will offer passengers spacious surroundings, a significant increase in comfortable seating and two large plasma screens, with a wider choice of refreshments, while the Stena Plus lounge will allow guests to travel in sumptuous style for a small additional charge.
Stena Line Irish Sea Area Director Fredrik Lantz said that customer service was a key driving factor for the ferry company and thanked Dublin Port Company for its support in developing the route, which started back in 1995.
"Great customer service and added value has always been a priority at Stena Line and gives us a point of difference over our rivals, both air and sea," said Fredrik.
"In the last 15 years, Stena Line has invested some EUR 500 MILLION in our Irish Sea routes to improve our fleet, our route network and our overall offering to customers both ashore and on board.
"We have pursued a policy of significantly improving tonnage at regular intervals which culminated in the introduction of the Superferry Stena Adventurer on the Dublin to Holyhead route in 2003 and we need to ensure that onshore facilities match those onboard. Dublin Port Company has always been very supportive and we would like to thank them for their kind assistance in improvements such as this" he added.
Dublin Port Company Chairman Joe Burke said:
"In all our dealings with Stena Line we have found them to be a progressive and resourceful company who even in a tough commercial climate were willing to invest in improvements both ashore and onboard. This new terminal building and the magnificent Stena Adventurer are both testament to that philosophy.
"We always endeavour to provide the best services and facilities to our customers but we do need to expand and create new berthing and standage facilities. Currently there is a foreshore application in place and planning permission is being prepared with a view to achieving this," he concluded.
The new and improved Stena Plus lounge on board the Stena Adventurer is located on deck seven of the ship and offers a wide range of benefits for all our guests including express boarding, a dedicated business centre, complimentary refreshments, newspapers and magazines. As well as an exclusive menu and retail offers for one and all, there are also portable DVD players and Gameboys for all the family.
Stena Plus offers guests the ultimate luxury in comfortable and relaxed surroundings. With stunning panoramic views, the spacious lounge contains 43 reclining seats to re-charge the batteries and 73 comfortable seats along with dedicated staff offering complimentary drinks, snacks and a full and exclusive Stena Plus menu. Meanwhile two large plasma TVs will relay the Sky Network.
Since Stena Plus was introduced across Stena Line's Irish Sea network it has proved to be a huge success and last year alone over 174,000 customers chose to avail of this First Class service, which confirms its popularity.
Stena Line is the market leading Ferry Company on the Irish Sea, offering the biggest fleet (nine vessels) and choice of routes between Ireland and Britain, a total of five routes including Dublin Port / Dun Laoghaire to Holyhead, Rosslare to Fishguard, Belfast to Stranraer and Larne to Fleetwood. The company carries approximately three million passengers between Ireland and Britain each year, more than its rival ferry operators combined.
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