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Stena Line Freight wins prestigious customer award
Stena Line Freight has won a prestigious Customer Service Star Performer Award for the second year in succession at the Lloyd's Loading List Shipping Line of the Year Awards.
The company picked up the Short Sea Ferry Operator of the Year award as a result of independent nominations from its customers, which was particularly pleasing for Stena Line Freight Commercial Manager Frank Nieuwenhuys.
"This is the second year running that we have won this prestigious accolade and it is particularly gratifying as this award is the result of the customers' vote, which is totally independent and therefore comes directly from the heart," said Frank.
"I am delighted for the company, our staff and above all our customers who are at the receiving end of our performance and our efforts to meet and exceed their expectations every day.
"This award is a true reflection of how we all perform throughout the year and how customers see Stena Line Freight in their day-to-day dealings with us", he added.
Stena Line's Lars Olsen collected the award on behalf of Stena Line Freight from author and broadcaster Gyles Brandreth at a glittering award ceremony in the Tavern Banqueting Suite at Lord's Cricket Ground in London.
Stena Line Freight offers customers a choice of over 50 sailings across eight routes on the Irish and North Sea. These include Belfast-Stranraer, Larne-Fleetwood, Dun Laoghaire-Holyhead, Dublin-Holyhead, Rosslare-Fishguard, Killingholme-Hoek van Holland, Harwich-Hoek van Holland and Harwich-Rotterdam.
The company picked up the Short Sea Ferry Operator of the Year award as a result of independent nominations from its customers, which was particularly pleasing for Stena Line Freight Commercial Manager Frank Nieuwenhuys.
"This is the second year running that we have won this prestigious accolade and it is particularly gratifying as this award is the result of the customers' vote, which is totally independent and therefore comes directly from the heart," said Frank.
"I am delighted for the company, our staff and above all our customers who are at the receiving end of our performance and our efforts to meet and exceed their expectations every day.
"This award is a true reflection of how we all perform throughout the year and how customers see Stena Line Freight in their day-to-day dealings with us", he added.
Stena Line's Lars Olsen collected the award on behalf of Stena Line Freight from author and broadcaster Gyles Brandreth at a glittering award ceremony in the Tavern Banqueting Suite at Lord's Cricket Ground in London.
Stena Line Freight offers customers a choice of over 50 sailings across eight routes on the Irish and North Sea. These include Belfast-Stranraer, Larne-Fleetwood, Dun Laoghaire-Holyhead, Dublin-Holyhead, Rosslare-Fishguard, Killingholme-Hoek van Holland, Harwich-Hoek van Holland and Harwich-Rotterdam.
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