Absolutely not clearly how to get on the ship on the car. There is not enough indexes and employees. What for under the voucher from the Internet it is necessary also to receive the ticket? Why it can't be made without leaving the car before arrival on the ship? Follow an example the Finnish companies in Baltic sea!

We've done the Napoli-Palermo trip before. The main downside of this trip was no outlet for the kids' energy. They only had a video game room, which was connected to the gambling room. No playroom or equipment, so the kids were high-strung. The rooms were okay - could use a good vacuuming. Otherwise it was clean.

Organised entry onto the ferry at Napoli /accommodation good / meals expensive . Exiting at Palemaro TERRIBLE. No organisation -no traffic wardens . Free for all! 100's of trucks/ cars all pushing to get out the one lane exit.

Check-in was inconvenient as we had to go to this company's windows, especially in Porto Torris where the company windows are 2 km away from the embarking area.

It's the most stupid thing I ever seen. If you buy tichets online, you can't print your tickets. Tirenia office is only in Civitavecchia port, you can't print your tickets in Rome, so you need to go 2.5 hours before, just to print A4 paper (your tickets). There is no stamps on it, you can print it easy at home, but...