Everything went very smoothly, we arrived way before the booked time and had no problem getting on an earlier ferry which was much appreciated, and we also took an earlier ferry on the return journey. Typical Italian laid back approach - a no hassle experience.

The crossing itself was fine, the only problem with our experience was the disorganisation of boarding the ferry. The car passenger had to leave the car for boarding and board as a foot passenger, not sure why - and the system for boarding the vehicles was insane - was simply a free for all instead of a sensible queueing system.

I am happy to recommend this route and ferry operator as my crossing was smooth and on time. Onboard facilities were basic but adequate and the staff were friendly and efficient.

The system of having to get yet another form on arrival (not advised before) is ridiculous. One cannot park the car to go to the office where this form is handed out and if you don't speak Italian (luckily we do) you don't know where to go. And why did I have to prepare your form in triplicate?
I did not use the catering facilities.

Only thing you could do MUCH better....more signs at Piombino regarding how to get to ticket office; ALL PORTS AND ALL FERRY LINES...put up sailing time and ship on LED screen at entrance to drive in area for car boarding [guys not always there]