It was a great experience. The return ship was great. We loved the cabin and the good food.

The staff could barely speak any English and the shop on the vessel was closed.
Catering was limited. The ship sails very slow, the crossing could be done in less time. The vessel was quite old.
But the interior ot the ship was marvellous!

This was an out of season trip and facilities onboard were limited, the shop for instance remained closed and catering was very limited. The onboard staff were good and the staff at Ramsgate port were particularly helpful and pleasant. A good value carrier.

The staff are friendly and helpful. The ships are warm and comfortable with a more homely feel to them. Parts of the vessels seem like you are on an older luxurious liner.

On the return we paid for a cabin at £32. This was a real pleasure, with full en-suite. A few rattling noises due to the ships engines vibrating doors and some fittings.

The only problems we had were that the cash only policy on board was not highlighted prior to getting on board. There are no cash machines either.

The ships restaurants were not open on the return crossing which could have been a bind had we have not had a snack before boarding the ferry which was late. The drivers of the freight vehicles which boarded first were very well catered for. For the 6 car passengers vehicles there were nothing but very basic cold snacks.

Unlike Dover, Dunkirk and Calais, the ports of Ramsgate and Ostende are very primitive and check in is not done in the car you have to go to a check in building. The directions at both port entrances are a little sudden and you can end up in the wrong place.

The whole feel was not the cattle market of the Dover crossings and the four hour crossing was comfortable whether in a cabin or in the rest areas.

Taking everything into account and being prepared for all events I would use this company again as the whole thing made you slow down after the rigors of the M25 and the sightseeing in Belgium. I felt calmer about the onward journey after being forced to rest.

Far cheaper than other modes of transport to Belgium and with a comfortable sofa to sit on if you're lucky. A little slower, but definitely much better than expected - I think they should allow foot or bike passengers on this route though as we would have paid the same to be able to leave the car at home!