We try to make our site as easy and simple to use as possible, but we understand that occasionally people have questions. However, before you contact us we advise you to have a look at our FAQ pages. You can use the menu below to find the topic you have a question regarding.
How to contact us
The best way to contact us is to log into your AFerry Account, and send us a message. Messages are sent directly to our customer service team, and an advisor will be on hand to assist you as soon as possible.
IMPORTANT: If you have already made a booking with us, you will find contact details on your booking confirmation email including a direct link to your personal account. Please use these details and not our general contact information.
Contacting Allianz Worldwide Partners
If you have taken out travel insurance as part of your booking and wish to contact Allianz Worldwide Partners, please use the information below:
- Allianz Worldwide Partners customer services: 020 8603 9653
- Travel Insurance email: firstname.lastname@example.org